Frequently asked questions

How long does shipping take?

Domestic orders are delivered within 3–5 business days. International shipments may take 7–14 business days depending on the destination.

Can I return an item?

We accept returns within 14 calendar days of receiving your order, provided the piece is in its original, unworn condition. Contact us through the contact form to start the process.

What materials are the pieces made of?

We work primarily with 925 sterling silver, 18k gold-plated finishes and natural semi-precious stones. Each piece includes detailed material information on its product page.

How do I care for my jewelry?

Store in a dry place, away from moisture and chemicals such as perfumes or creams. Clean gently with a microfibre cloth. Remove jewelry before showering, exercising or sleeping.

Do you make custom pieces?

Yes. If you have a special piece in mind, get in touch via WhatsApp or the contact form and we'll work through it with you.

How do I find my ring size?

You can measure the inner diameter of a ring you already own and compare it against our size guide, or visit any local jeweler to have your finger measured for free.